CloudCherry
Description
Customer experience management solution
HQ
Salt Lake City, UT; Bangalore, India
Founded
2014
Employees
91
Customers
M1, Cisco, DBS, Capillary, Marina Bay Sands
Competitors
Medallia, Nice/SATMetrix, Verint, Clarabridge, Qualtrics
Deal and Integration Highlights
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Deal closed May 27th
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Deal valued at approximately $1.5B
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Combines Brocade Wired Capabilities to Ruckus Wireless towards Data Center to Edge & increase TAM
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Approximately 1100 people with main operations in US (Sunnyvale, CA), China, India. A total of 21 sites worldwide.
Deal Overview
-
Deal closed May 27th
-
Deal valued at approximately $1.5B
-
Combines Brocade Wired Capabilities to Ruckus Wireless towards Data Center to Edge & increase TAM
-
Approximately 1100 people with main operations in US (Sunnyvale, CA), China, India. A total of 21 sites worldwide.
Integration Strategy
-
Deal closed May 27th
-
Deal valued at approximately $1.5B
-
Combines Brocade Wired Capabilities to Ruckus Wireless towards Data Center to Edge & increase TAM
-
Approximately 1100 people with main operations in US (Sunnyvale, CA), China, India. A total of 21 sites worldwide.
Execution Model
Product Overview
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Map customer interactions across multiple channels to build end-to-end journeys
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Create, customize, and send surveys to customers across multiple touchpoints to collect and combine contextual feedback
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Leverage analytic tools to understand how different influencing factors of customer journeys are correlated
Key Management
Vinod Muthukrishnan (Co-Founder, CEO)
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Seasoned strategy and sales executive
Nagendra Cl (Co-Founder, CTO)
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Founded technology consulting company and mobile trading platform
Vidya Venugopalan (VP, Customer Insights)
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Senior leader at IMRB International (Consulting)